Terms & Conditions

1. Professional Status

Miriam Bailey-Parkyns is individually authorised and regulated by the Solicitors Regulation Authority.

Miriam Bailey-Parkyns Law is not an SRA-regulated law firm.

2. Legal Services and Direct Instructions

Miriam Bailey-Parkyns provides legal services to individuals and business clients in civil, corporate and commercial matters.

She accepts a limited number of direct instructions.

3. Making an Enquiry

Enquiries concerning legal services may be submitted through the Contact page of this website.

An initial enquiry should provide brief details of the matter and identify the nature of the legal assistance sought.

Further information may be requested before a decision is made whether to accept the proposed instruction.

4. Complaints

Miriam Bailey-Parkyns is committed to addressing complaints fairly and promptly.

Making a Complaint

Clients may submit a complaint concerning legal services or a bill directly to Miriam Bailey-Parkyns through the Contact page.

Handling Complaints

Complaints will be considered and investigated. A written response will be provided following review.

The Legal Ombudsman

Eligible complaints may be referred to the Legal Ombudsman if they remain unresolved after eight weeks or following the final response.

The usual time limits are one year from the act or omission, or from when the complainant reasonably became aware of it, and six months from the final response, subject to the Ombudsman’s rules.

Further information: www.legalombudsman.org.uk

The Solicitors Regulation Authority

Concerns about professional misconduct or regulatory breaches may be reported to the Solicitors Regulation Authority.

Further information: www.sra.org.uk/consumers/problems/

5. Contact

Enquiries concerning legal services may be submitted through the Contact page.